Edina, Minnesota
In Edina, three bids go out Monday. Two of them answered the phone.
Bloombilt answers the calls, texts, and website chats your shop can't get to in Edina, books the estimate, and texts back the callers who hang up. So a homeowner comparing bids has yours in hand first.
Live now at Norblom Plumbing, a St. Paul shop that's taken Twin Cities calls for about a hundred years.
What the phone does in Edina.
Edina splits into two kinds of work. There is the original stock, Country Club district homes from the twenties and streets of fifties ramblers, where everything is a retrofit into a house that was not built for it. And there is the rebuild side: teardowns, gut remodels, and additions running on a general contractor's schedule.
Both sides shop the same way. An Edina homeowner or GC lines up three contractors, calls all three in an afternoon, and moves forward with whoever responded like a business. The bid you lose here is usually not lost on price. It is lost because somebody else picked up and you were on a ladder.
Covering the Country Club district, Morningside, 50th and France, Southdale and Interlachen.
The calls that get away here.
- plumbing shops →
- A home from the twenties has a leak behind original tile, and the owner wants it done right rather than done fast.
- HVAC companies →
- A teardown rebuild needs its system commissioned before the certificate of occupancy, and the GC is calling at seven in the morning.
- electrical shops →
- A kitchen remodel opens a wall and finds a junction box that is on nobody's plan, while the cabinet crew stands around.
- roofing companies →
- A cedar shake roof reaches the end of its life and the homeowner is collecting three bids this week.
- lawn care and landscaping crews →
- An irrigation zone blows the first week the system is turned on, and the lawn is the entire point of the property.
- tire and auto repair shops →
- A lease return needs tires before inspection, and the customer wants a time slot, not a promise to call back.
What it does while you work.
- Answers every call, text, and website chat
- Books the job straight onto your calendar
- Texts back the callers who hang up before they reach you
- Works around the clock, including nights and weekends
It tells callers it's an automated assistant, asks what's going on, and writes down the name, the number, and what the job needs. The lead is in your inbox, transcribed, before the call even ends, so you call back with the whole story instead of returning a voicemail blind.
Running live
Norblom Plumbing has answered the Twin Cities' calls for about a hundred years. Now Bloombilt answers the ones the team can't get to, so a call that comes in while everyone's on a job still lands as a lead instead of a voicemail nobody left.
Norblom Plumbing · St. Paul, Minnesota. Our proof is one shop we know well, not a wall of logos.
We'll drive to Edina.
We build in the Twin Cities and we set this up in person when you'd rather do it that way. Not a call center in another time zone and not a support queue. If it's easier to sort out over coffee at your shop than over email, that's the version we prefer too.
Nearby: Minneapolis, Bloomington, Eden Prairie. Or see every city we cover.
See what it catches on your own calls.
Fifteen minutes. We'll walk through how it would answer for your shop.
Common questions.
Do you actually work with shops in Edina?
Yes. Bloombilt is based in the Twin Cities and covers the whole metro, Edina included. We set up in person when you'd rather do it that way, which for most Hennepin County shops means we come to you.
Does it know anything about my service area?
It knows the one you give it. During onboarding we tell it which cities and neighborhoods you take work in, so a caller outside your area gets told that honestly instead of being booked into a job you'd have to cancel.
How much does it cost?
Every deployment is custom-quoted, because every shop runs differently. We build the front desk around your hours, your services, and your service area, then give you one flat monthly price. No per-call fees.
Do I have to change my phone number or provider?
No. It runs on top of the phone system you already have. During onboarding we point your unanswered calls at the AI, so it catches the overflow and the after-hours calls instead of letting them roll to voicemail. Your number, your phones, and your provider stay exactly as they are.
Is this an answering service or a virtual receptionist?
Both words describe the same job, and different shops use different ones. An answering service traditionally takes a message; a virtual receptionist is expected to act like your front desk, which means answering questions and booking the work. Ours does the second: it answers, tells the caller what you do and when you can come, books the appointment, and sends you the transcript. Call it whichever you like.
How long until I'm using it?
Most customers are live in two to three weeks from signed agreement.
Will this work with the tools we already use?
Yes. Our products connect to the systems your team already uses: Google Workspace, CRMs, calendars, Slack, email, and other common business tools.
What if I want to cancel?
Cancel anytime with reasonable notice. We'll export your data and hand back anything we run for you, like a website or phone number. The rest stays yours.
Where does our data live?
Your data stays yours. It's encrypted in transit and at rest, isolated from every other customer, and never used to train AI models, ours or the third-party services we use to deliver the product. Subprocessor list available on request. Full details in our privacy policy.
Get in touch.
Tell us about your business and where the hours go. A real person reads every note, and we reply within a day or two.